How long does it take to get my order?
We create your order in 3–5 business days. Shipping time is separate and depends on the method you choose at checkout.
What information do I need to provide?
The name, age, event date, and a photo if the product needs one. You’ll enter everything on the product page.
Do you send a proof before making my order?
No. Please review your details carefully before checking out.
Can I change my order after I place it?
Yes, if you contact us within 12 hours of placing your order. After that, production may have already started.
Do you offer rush orders?
Sometimes! Contact us before placing your order and we’ll let you know if it’s possible for your date.
Do you ship internationally?
Yes, we ship worldwide. Customs duties, taxes, or import fees may apply and are the responsibility of the buyer.
What if there is a problem with my order?
Contact us with your order number and photos and we’ll review it case by case.